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Support

We're here to help. Find answers below or contact us directly.

Frequently Asked Questions

How does Gmail auto-import work?

Connect your Gmail account and ApplicationIQ will scan your inbox for job-related emails — application confirmations, interview invites, and rejections. It uses AI to classify each email and adds matching applications to your tracker automatically. Your emails are never stored on our servers.

Is my Gmail data private?

Yes. ApplicationIQ requests read-only access to your Gmail. Email content is only used to detect job applications and is never stored or shared. You can revoke access at any time from Settings or your Google account.

What is the free plan limit?

The free plan allows up to 5 manually tracked applications on a lifetime basis. Deleting applications does not reset this limit. Upgrade to Pro for unlimited tracking.

How do I cancel my Pro subscription?

You can cancel anytime through your iPhone Settings → Apple ID → Subscriptions → ApplicationIQ. Your Pro access continues until the end of the current billing period.

How do I restore my purchases?

Open the app → Settings → Restore Purchases. Make sure you're signed in with the same Apple ID used for the original purchase.

What does ghosted mean?

ApplicationIQ flags applications as ghosted when you haven't received any response after 28 days. This helps you know when it's time to move on or follow up.

An application was detected incorrectly. What do I do?

Open the job detail view and tap "Report Incorrect" to flag the issue. You can also manually update the status, company, role, or any other details at any time.

How do I delete my data?

All your data is stored locally on your device. To delete everything, simply delete the ApplicationIQ app. You can also delete individual applications by swiping left on them in the dashboard.


Still need help?

Send us an email and we'll get back to you as soon as possible.

Email Support
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